Japanese Trapdoor Pond Snails

Arrived alive and well and doing great in the pond.

The snails arrived very quickly in perfect healthy conditions, they all came out of hybernation only a couple hours after putting them in my pond and started working on the algae. These guys are terrific at their job! The water has been clear since. Not only that, but with a population of both males and females (with a predominant female majority), they started reproducing very quickly, so i already have double the amount of snails, which is exactly what i needed!

All arrived, intact, exactly as described, fast shipping!

they are doing very well !! nice products !!

These snails immediately began to eat algae in our koi pond and have made a significant difference. This is our second order and we are not disappointed. Very large snails were received. Customer service has been great and shipping quick. We would not hesitate to purchase from this company again.

got them a few days after ordering, dropped them into the pond as instructed.

I ordered the 12 pack of snails Tuesday night and they came Saturday morning, they were packed in liquid. All survived 🙂. And while it might be different for everyone else's order, I got 14 adults and so many babies I couldn't even count. Thank you guys for the snails

I had problems with the first batch and called you. Due to the Holiday they didn't arrive in time and were dead, and smelt bad. You have always been reputable with me in the past and sent out another batch
Not only were the Japanese Trapdoor Snails healthy, but I received about 20 little baby snails as well
Thanks Again for your Great Customer Service I always let everyone know that you are the BEST!!!

They're thriving. I was a little concerned when they arrived in dirty-looking water, but they were all active within an hour of going into my backyard pond. I was very pleased by the size of the five I ordered, and was also appreciativd of the freebie juveniles that were in the bag. My hair algae problem is already under control thanks to these guys.

I am sure they would have been great if they only survived the shipping. Took 5 days to reach their destination with no survivors. Expensive $100 lesson. I didn’t realize they were coming from NY and I am in CO. Either find a closer option or ship 1-2 days.

Japanese Trapdoor snails arrived well packaged and transitioned into the ornamental pond with no problems - all alive and of fairly large size. Some remained hidden under plants for a couple days, but one week in all are traveling around the pond eating the string algae, etc. Very pleased.

My snails arrived quickly, they were well packed and all of them were alive. And better yet- they were beautiful big snails. I followed the instructions that were included for acclimating them to the pond and now they are cruising around and munching on the algae. My pond is noticeably cleaner. I highly recommend!

My baker's dozen of trapdoor snails arrived very well packaged in water and are happily scooting around the pond. The last package of snails I received from a different, well known, supplier, arrived wrapped in wet paper towels with half of them crushed. Smith Creek will be my go to.

The snails were exactly as promised and all alive! They rocketed (well snail style) out of their double bag into the pond and are happily cruising around their new home.

Thank you so much for the snails. They came in perfect condition. I even got a few extras !!! They seem to be loving their new home. I would recommend you to anyone that wants live snails. Thanks again.

I ordered a small amount of pond snails, and these came right away! They were healthy and lively within a few minutes of getting them into my pond, and are scooting around eating algae and other stuff :) They actually gave me one extra, either a miscount in my favor or 1 extra just in case one didn't survive. Regardless, if I need anymore, I will certainly buy again.

Received 12 large Japanese trapdoor snails successfully via post. They are all thriving and eating up the algae in our outdoor pond.

All alive and healthy

I purchased a 5 pack, they arrived as scheduled. All were alive, healthy, and big. Then there’s the bonus. I actually received 6 large snails. I assume an extra for possible mortality. Then there’s the best part. I mysteriously have 3 tiny ones appear. I read they would bear fully developed offspring. I assume they arrived carrying young. So I ended up with 9 healthy snails for the money.

All the Japanese Trapdoor Snails arrived large and healthy. They have been in the pond for two weeks now and seem to be thriving. We even noticed what appears to be babies around one of the snails. Hopefully we will see some reduction in algae soon.

Our initial order of 25 Japanese Trap Door Snails was promptly shipped, but never arrived (presumably lost in the great void that is the postal service.) We called Smith Creek Lake and Pond, who requested we wait another few days, which we agreed to do. Without any further contact from us, Smith Creek sent another shipment, most likely noting that there had been no delivery. The second batch of snails did arrive, in good shape, all passengers appearing to be alive. Excellent product and excellent customer service. Very much appreciated.

The shipping and everything went great. Just don’t feel like they are doing much.

All 12 snails were alive and well upon delivery! Thank you!

They came across the country to California. All five are alive plus a bonus baby snail. Very satisfied customer

Love the little creatures, arrived in great shape

The snails all seem to be alive and well in my pond, but I may not have ordered enough. Going to try a second batch.

Really don’t know much about these snails but hoping with them and some fish they will start controlling my moss and algae problem I have in my pond

Love these snails! Package arrived in great shape, and all 12 snails survived! They were shipped during a 90+ degree heat spell, so there was some concern, but the packaging kept them cool. Ordering again because I underestimated how many I needed.

These snails are doing a fantastic job of cleaning our frog pond. They are fun to watch, as well, because they move around so quickly. I’ll count everybody and then walk by awhile later and then they’re all in totally different locations. I never knew that I could feel all fuzzy about snails, but I do….and all 13 of these babies made the trip from New York to Tennessee!

I recently purchased 25 snails from Mith Creek Lake and Pond. Communication with the seller was excellent. They delayed shipment due to holiday for the safety of the snails. I was kept informed. The shipment arrived safely and every snail was alive and well. The snails are now in my pond and I am very satisfied. I highly recommend doing business with Smith Creek!!